{"id":13,"date":"2025-11-07T01:30:07","date_gmt":"2025-11-06T17:30:07","guid":{"rendered":"https:\/\/nikeandjordan.com\/?page_id=13"},"modified":"2025-11-07T01:40:06","modified_gmt":"2025-11-06T17:40:06","slug":"refundreturnpolicy","status":"publish","type":"page","link":"https:\/\/nikeandjordan.com\/es\/refundreturnpolicy\/","title":{"rendered":"Refund &#038; Return Policy"},"content":{"rendered":"<p><strong>Website:<\/strong> <a href=\"https:\/\/nikeandjordan.com\/es\/\">https:\/\/nikeandjordan.com<\/a><br><strong>Contact Email:<\/strong> <a>foriscompany1916@gmail.com<\/a><br><strong>Phone:<\/strong> +1 262 627 3522<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Overview<\/strong><\/h2>\n\n\n\n<p>At <strong>nikeandjordan.com<\/strong>, we want you to be completely satisfied with your purchase.<br>If you are not satisfied with your order, you may request a return or refund under the conditions described below.<br>Please read this policy carefully before placing an order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Return Eligibility<\/strong><\/h2>\n\n\n\n<p>To be eligible for a return, your item must meet the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The return request is submitted <strong>within 7 days<\/strong> of receiving the package.<\/li>\n\n\n\n<li>The item must be <strong>unused, unworn, and in its original condition<\/strong>.<\/li>\n\n\n\n<li>The item must include <strong>all original tags, packaging, and accessories<\/strong>.<\/li>\n\n\n\n<li>Proof of purchase (such as order confirmation or receipt) must be provided.<\/li>\n<\/ul>\n\n\n\n<p>\u26a0\ufe0f <strong>Non-returnable items include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items on sale or marked \u201cfinal sale\u201d.<\/li>\n\n\n\n<li>Customized or special-order items.<\/li>\n\n\n\n<li>Items that show signs of wear, use, or damage caused by the customer.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Return Process<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Contact us first<\/strong> at <strong><a>foriscompany1916@gmail.com<\/a><\/strong> within 7 days of receiving your order.<\/li>\n\n\n\n<li>Our support team will verify your order and provide a return authorization and return address.<\/li>\n\n\n\n<li>Carefully pack your item and ship it back to us using a trackable shipping method.<\/li>\n\n\n\n<li>Once your return is received and inspected, we will notify you by email regarding your refund status.<\/li>\n<\/ol>\n\n\n\n<p>Please do <strong>not<\/strong> return packages without contacting us first \u2014 unauthorized returns will not be accepted.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Refunds<\/strong><\/h2>\n\n\n\n<p>Once your return is approved, your refund will be processed to your original payment method within <strong>5\u201310 business days<\/strong>.<br>The actual processing time may vary depending on your bank or payment provider.<\/p>\n\n\n\n<p>Shipping costs are <strong>non-refundable<\/strong>, except in cases where the item was defective or shipped in error.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Exchanges<\/strong><\/h2>\n\n\n\n<p>We currently do not offer direct exchanges.<br>If you wish to exchange an item, please request a return and place a new order for the item you want.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Damaged, Defective, or Wrong Items<\/strong><\/h2>\n\n\n\n<p>If you receive a damaged, defective, or incorrect item, please contact us within <strong>3 days<\/strong> of delivery with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>Photos or videos showing the issue<\/li>\n<\/ul>\n\n\n\n<p>We will review your case and arrange a replacement or full refund at no additional cost to you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Shipping Costs for Returns<\/strong><\/h2>\n\n\n\n<p>Customers are responsible for paying the return shipping costs unless:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product is defective; or<\/li>\n\n\n\n<li>The wrong item was sent by our fulfillment team.<\/li>\n<\/ul>\n\n\n\n<p>If the return is approved for our error, we will cover or reimburse the return shipping costs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Late or Missing Refunds<\/strong><\/h2>\n\n\n\n<p>If you haven\u2019t received your refund after 10 business days:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First, check your bank account again.<\/li>\n\n\n\n<li>Then contact your credit card company or payment provider \u2014 it may take additional time before your refund is officially posted.<\/li>\n\n\n\n<li>If you\u2019ve done all of this and still have not received your refund, please contact us at <strong><a>foriscompany1916@gmail.com<\/a><\/strong>.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Order Cancellation<\/strong><\/h2>\n\n\n\n<p>Orders can be canceled <strong>within 12 hours<\/strong> of payment if they have not yet been processed or shipped.<br>Once the order has been shipped, it cannot be canceled.<br>To request a cancellation, contact <strong><a>foriscompany1916@gmail.com<\/a><\/strong> as soon as possible.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Contact Us<\/strong><\/h2>\n\n\n\n<p>If you have any questions about returns, refunds, or cancellations, please contact us:<\/p>\n\n\n\n<p><strong>Email:<\/strong> <a>foriscompany1916@gmail.com<\/a><br><strong>Phone:<\/strong> +1 262 627 3522<br><strong>Website:<\/strong> <a href=\"https:\/\/nikeandjordan.com\/es\/\">https:\/\/nikeandjordan.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u00a9 2025 <strong>nikeandjordan.com<\/strong> \u2014 All Rights Reserved.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Website: https:\/\/nikeandjordan.comContact Email: foriscompany1916@gmail.comPhone: +1 262 627 3522 1. Overview At nikeandjordan.com, we want you to be completely satisfied with your purchase.If you are not satisfied with your order, you<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nikeandjordan.com\/es\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nikeandjordan.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nikeandjordan.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nikeandjordan.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nikeandjordan.com\/es\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":2,"href":"https:\/\/nikeandjordan.com\/es\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":1656,"href":"https:\/\/nikeandjordan.com\/es\/wp-json\/wp\/v2\/pages\/13\/revisions\/1656"}],"wp:attachment":[{"href":"https:\/\/nikeandjordan.com\/es\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}